Before You Submit
- Check our support page for troubleshooting guides
- Ensure your product is registered for warranty verification
- Have your serial number ready (found on the back of your unit)
- Describe the issue in detail to help our technicians
How It Works
-
1
Submit Request
Fill out the form with your product details and issue description
-
2
Receive Ticket
Get a unique ticket number and shipping instructions via email
-
3
Ship Your Unit
Package your unit securely and ship to our service center
-
4
Track Progress
Monitor your repair status online using your ticket number
Repair Request Submitted Successfully!
Your ticket number is:
We've sent a confirmation email with shipping instructions to
Shipping Instructions
ACL-Synth Service Center
Industriestraße 27
12345 Berlin
Germany
Please include a copy of your repair ticket inside the package.